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Terme préférentiel

quality management  

Définition(s)

  • Quality management in health services delivery has two components: quality assurance and quality improvement. Quality assurance is an approach to quality management typically composed of a formal retrospective process of identifying medical delivery problems, finding means for overcoming them, and taking corrective actions to address them. [Source: Encyclopedia of Health Care Management; Quality Management]

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URI

http://data.loterre.fr/ark:/67375/N9J-QN6N2M0W-N

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