skip to main content
LOTERRE

LOTERRE

SAGE Social Science Thesaurus

Choisissez le vocabulaire dans lequel chercher

Langue des données

| español English
Aide à la recherche

Concept information

... > social science subjects > business and management > marketing (business) > consumer culture > everyday life in consumer culture > consumer dissatisfaction

Terme préférentiel

consumer dissatisfaction  

Définition(s)

  • Within the context of consumer satisfaction/dissatisfaction (CS/D), dissatisfaction is the attitude that a consumer develops after he or she has evaluated his or her consumption experience of a product or service. Dissatisfaction can arise from the failure of a product or service to meet a consumer's expectations, from negative perceptions of the performance of a product or service during consumption, from negative feelings experienced during the consumption of a product or service, or from a combination thereof. [Source: Encyclopedia of Consumer Culture; Consumer Dissatisfaction]

Concept(s) générique(s)

Appartient au groupe

URI

http://data.loterre.fr/ark:/67375/N9J-L1Q9K9V4-T

Télécharger ce concept:

RDF/XML TURTLE JSON-LD