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Concept information

... > social science subjects > health and social care > health care quality, access, and evaluation > health services research > measurement, data sources and coding, and research methods > satisfaction surveys

Terme préférentiel

satisfaction surveys  

Définition(s)

  • Obtaining information on how patients rate a healthcare facility and its providers and how satisfied they are with the care they receive has become a major focus of healthcare organizations. Although healthcare providers have been collecting such information for decades, in the past, it was viewed as a routine function with little practical utility. [Source: Encyclopedia of Health Services Research; Satisfaction Surveys]

Concept(s) générique(s)

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URI

http://data.loterre.fr/ark:/67375/N9J-K0W32NMS-T

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