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social science subjects > health and social care > health care management > statistics and data mining > zero defects

Terme préférentiel

zero defects  

Définition(s)

  • A philosophy that aims to produce goods that are 100% perfect. Developed in the early 1960s in the United States by Philip Crosby, zero defects has the aim of eliminating the smallest defects at all levels. [Source: Dictionary of Strategy: Strategic Management A-Z; Zero Defects]

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URI

http://data.loterre.fr/ark:/67375/N9J-CX4STQW2-7

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